Introduction
Welcome to Hasomi, a smart-property monitoring and automation platform. This Privacy Policy explains how information is handled when you use the Hasomi mobile application and connected services.
Information We Collect
- Account information such as your name and phone number when provided.
- Property hierarchy information including homes, floors, rooms and assigned access.
- Connected-device information, device state, telemetry and configuration details.
- Energy, water, alert, automation and routine data used to provide app features.
- Technical information needed for authentication, reliability and troubleshooting.
How We Use Your Information
- Operate, maintain and improve Hasomi features.
- Display property, device, energy and water insights relevant to your account.
- Run device controls, routines and automations that you configure.
- Deliver safety, device-status and system alerts.
- Authenticate users, enforce permissions and protect connected properties.
- Investigate service issues and maintain platform reliability.
Data Security
- We use reasonable technical and organizational safeguards designed to protect account and smart-home data.
- Access should be restricted according to the permissions assigned to each user role.
- No electronic transmission or storage system can be guaranteed to be completely secure.
Data Sharing and Third-Party Services
- Information may be processed by services required to provide authentication, cloud connectivity, notifications or integrations.
- Connected vendor or voice-assistant integrations may receive information necessary to perform actions you request.
- Information may also be disclosed when required by applicable law or to protect users, property or the service.
Your Choices and Access
- Keep your account and property information accurate through the available profile and management controls.
- Disable automations, integrations or connected devices when you no longer want them active.
- Delete your Hasomi account and the data this app holds for you at any time from Settings → Account → Delete Account. This permanently removes your account; your property's homes and devices remain managed by your property provider.
- Contact your Hasomi administrator or support team for account-access or privacy requests.